Fiverr Or Upwork

fiverr vs Upwork

The online freelancing world is evolving each day, with the different freelancing platforms striving to outshine each other. One of such sets of competitors, giving each other a run for their money, is Fiverr versus Upwork. These two great online platforms stand out tall as excellent marketplaces for freelancers and their clients.

This article seeks to analyse these two platforms, their unique qualities, upsides and downsides.

Fiverr Overview

As far back as the year 2010, a giant freelance marketplace came into existence, with the sole aim of providing an online platform where freelancers can easily market their services to willing buyers. And so was Fiverr created!

The vision of Micha Kaufman and Shai Wininger, the founders of Fiverr, still stand solid, soaring higher and higher, as every day thousands upon thousands of users troop into the Fiverr marketplace to purchase or sell freelance services.

The Fiverr website has it that in every 4 seconds a gig is being sold on the platform. The gig is a Fiverr term that refers to the services provided by freelancers. Currently, more than 50 million transactions have been successfully completed on the Fiverr marketplace, with the prices ranging from $5 – $10,000.

Fiverr Charges

Signing up on Fiverr, for both freelancers and buyers, is totally free. There is no need for monthly subscription or payment of any sort for you to use the platform. Buyers only get to pay a service fee of $2 for any gig they purchased that is under $40, and 5% of the gig’s price if it is above $40.

Similarly, for each job successfully completed by a freelancer, 20% of the amount charged goes to Fiverr as a commission fee.

Fiverr gives each freelancer the permission to set their preferred cost for the services they render on the platform, and so every freelancer gets to set their own rate.

Hiring a Freelancer

The process of hiring a freelancer on Fiverr involves searching for related gigs and going through the profiles of freelancers offering the service you need. Gig is a Fiverr term that refers to a specific service provided by a freelancer. The process of finding appropriate gigs or choosing a freelancer to work with on Fiverr is very easy and simplified. The system took time to make it exceptionally convenient for buyers to locate the freelancer of their choice.

There is also a Buyers Request Page where clients can post their proposed project and have freelancers apply for the job by sending them offers for the job.

To send an offer for jobs posted on the Buyers Request Page, there is no credit or connects required. Interested freelancers simply apply for jobs that match their skill sets. This is one of the best perks of being a seller on Fiverr, you don’t have to buy any connects unlike on Upwork.

Fiverr Pro

Fiverr has a premium version known as Fiverr Pro, which equally operates on the same regular Fiverr platform. Fiverr Pro is an assembly of expert freelancers; carefully hand-picked for their excellent track records, vetted for professionalism, and with proven high-quality service delivery.

If you’re looking for guaranteed expert services, then you only have to navigate to the Fiverr Pro page on the Fiverr website. When you hire a Fiverr Pro seller, you are assured of receiving top-notch 24/7 VIP support from the Fiverr Customer Support Team.

As should be expected, the prices for the freelance services offered by Pro sellers are much higher than what is obtainable on the general Fiverr marketplace. However, you’re guaranteed excellent service for your money. Also, on Fiverr Pro, you can arrange for collaboration of a team of professional freelancers to work on your project.

Pros and Cons of Fiverr

Fiverr Pros:

  • Uncomplicated: Fiverr is straightforward and the system uncluttered. There is nothing like several confusing plans, whether paid or unpaid. Everyone on the platform enjoys the equal privilege and the same benefits are given across board to all users. Though there are certain benefits added to clients on Fiverr Pro.  
  • No Subscription/Monthly Payment: Fiverr charges no monthly payment from anyone, client or freelancer. Using the platform to buy or sell is entirely free.
  • Fiverr App: The platform has a great App that allows you to work from your phone at any time.
  • Prompt delivery of jobs: Fiverr penalizes freelancers for any form of delay in responding to customers or delivering their jobs late. This ensures diligence and seriousness on the part of the sellers.
  • Excellent User Interface: The Fiverr site is very user friendly and the marketplace is easy to navigate. With just a few clicks you’ll get all you need in a couple of seconds.
  • User Protection: Fiverr collects and holds the payment for any project in an escrow account until the freelancer completes the work, and only releases the funds when the client marks the work as completed. This ensures fair play and customer satisfaction.
  • Vast network of buyers and sellers: Fiverr marketplace is a very busy one, and thousands upon thousands of users, from every corner of the world, do business on the platform.
  • No bidding for jobs: Buyers seek the freelancers, and there is nothing like bidding. Just create your gigs and the customers will find you.

Fiverr Cons:

  • High commission fee: Fiverr charges sellers on the platform a 20% flat rate commission on each completed job. This commission is considered by many to be on the high side.
  • Undervalued Services: A lot of freelance services are grossly undervalued on Fiverr.

Overview Of Upwork

Upwork, a great freelance platform with a great online presence, was founded in the year 2015. This digital marketplace is one of the world’s largest freelance job site and a strong competitor to Fiverr. Millions of jobs get published yearly in this platform, with myriads of freelancers from across the globe making a living on the site. The platform features several categories of freelance services spread across thousands of skills and expertise.

How Upwork Works

To access a freelance service on this platform, a buyer has to create an account first. On indicating their requirements as it regards to a particular project, Upwork analyses the job proposal and presents the buyer with top freelancers and agencies offering the service wanted by the buyer.

It is now left for the buyer to scan through the profiles of the selected candidates, and choose the freelancer who appeals to them most. The buyer contacts the freelancer to discuss further details about the project, and eventually kick off work with the freelancer.

Alternatively, a potential client can search through the Upwork site, make a choice of his preferred freelancer/agency and submits project proposals to them directly.

To get started on the platform as a freelancer, you need to create an Upwork account. Upwork advanced algorithms, in accordance to your skill sets, will highlight jobs that are suitable for you. You can also land contracts by searching for projects on the job board, send out proposals and responding to clients invitation for the project.

Basically, on Upwork, clients post jobs for which freelancers send proposals using units called connects. A particular number of connecting is needed to send proposals for each type of job posted.

Upwork Charges

Clients are presented with three account options to choose from; a basic account that allows you to only search for freelancers and hire one, and two other paid plans (Plus and Business) featuring other additional privileges. The basic plan is free, while Plus and Business plans attract monthly fees of $49.99 and $849, respectively. Plus plan carries 3% payment processing and administration fee on all payments to freelancers, while the Business plan has a 10% fee covering payment processing fee, administration fees, and service fee.

Similarly, Upwork charges its freelancers and agencies working on the platform a service fee based on their lifetime billings with a specific client. The service fee decreases as you do more business with a particular client.

The fee charges are as follows; 20% for the first $500 you billed a client, 10% for lifetime billings between $500.01 and $10,000 you made on the same client, and 5% for lifetime billings on the said client that exceed $10,000.

When you bill a client $500 or $10,000, you automatically lower the service fee that will be charged on each subsequent transactions with that client.

Upwork Pros:

  • Signing Up Is Free: Signing up to the platform as a freelancer is free of charge. Moreover, freelancers are given a number of connects for free to help them kick off their freelancing activities on Upwork.
  • Payment protection: Payment for each ongoing project is collected and kept in an escrow account until the successful completion of the work. Upwork also collect and store all the information and work details on an ongoing project in a work diary, this helps in making sure that neither the client nor the freelancer is cheated at the end of the day.
  • Flexible Work Schedule: Freelancers can choose to take on fixed projects or hourly projects. With the hourly project, you get paid according to the number of hours you put in.
  • Upwork Mobile App: This gives users the opportunity to work on the go.
  • User Verification: Upwork verifies both clients and freelancers on its platform, in order to reduce incidences of scamming.

Upwork Cons

  • Strict verification process for freelancers seeking to sell their services on the platform.
  • Website is not easy to navigate compared to Fiverr
  • Sending proposals for advertised projects on the job board isn’t free. To send a proposal for any job freelancers have to use the required number of connects. These connects are sold to freelancers for some amount of money.
  • Upwork service fees and commissions are on the high side. Clients have to pay subscription fees each month.
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